Professional Services Overview

PEAK Resources, Inc. has long been known as a leading reseller of high-technology hardware and software products. However, many people are not aware that PEAK also maintains a skilled professional services staff of consulting systems engineers and hardware engineers.

PEAK offers staff augmentation as well as long-term and project-based services. Our team is proficient in several disciplines including the following:

IBM System p
IBM System i
IBM System x and BladeCenter
IBM System Storage and TotalStorage
Integration and Rollout Services
Linux Services
Project Management
Enterprise Software

IBM System p

Hardware Installation/Configuration
Hardware Upgrades Migration
Server Consolidation
Hardware Management Console
Logical Partitioning (LPAR)
System Administration
OS Version Upgrades
High Availability (HACMP)
Performance Analysis and Tuning
Security Consulting and Implementation
IBM WebSphere® Consulting and Implementation
Managed Operations

IBM System i

Hardware Installation/Configuration
Hardware Upgrades Migration
Server Consolidation
Logical Partitioning (LPAR)
System Administration
OS Version Upgrades
High Availability (MIMIX)
Business Continuance Consulting
Backup and Recovery (BRMS)
Performance Analysis and Tuning
Security Consulting and Implementation
IBM WebSphere® Consulting and Implementation
Tivoli Storage Manager (TSM) server implementation
Managed Operations

IBM System x and BladeCenter

Hardware Installation/Configuration
Hardware Upgrades Migration
Server Consolidation / Virtualization (VMware™)
System Administration
Windows NT®/2000/Terminal Server
High Availability (SUSE Clustering)
Backup and Recovery (Tivoli Storage Manager)
IBM CDAT certified
IBM Director
Altiris
VMware
BIOS / Firmware / Diagnostic Upgrades
Certified IBM hardware maintenance provider

IBM System Storage and TotalStorage

IBM DS8000 Hardware Configuration/Implementation
IBM DS6000 Hardware Configuration/Implementation
IBM DS4000 Hardware Configuration/Implementation
IBM Sytem Storage N series and NetApp® certified experts
NAS Expertise including iSCSI and FCIP
SAN Architecture/Design
Tivoli Storage Manager (design, implementation and management)
Storage Replication (flash copy, metro mirror, global mirror and snapshot)
SAN Directors (Brocade®/CISCO®/McData®)
Virtualization using the IBM SAN Volume Controller
IBM Entry, Midrange, and Enterprise Tape Systems Implementation
Tivoli Total Storage Productivity Center

Integration and Rollout Services

Equipment warehousing and centralized aggregation
High volume and multi-location rollout management
Feature/parts integration
Pre-installation product testing
BIOS / Firmware / Diagnostic updates
Network configuration/addressing
On-site installation for most products
World-class logistics support

Linux Services

Hardware installation/configuration
Hardware upgrades migration
Server consolidation
Systems Administration
OS Version upgrades
High Availability
Performance Analysis and Tuning
Security Consulting and Implementation
Centralized Management
Red Hat Ready Business Partner
Novell Platinum Business Partner

Project Management

Projects managed using accepted industry methodologies
Single point of contact for all project issues
PEAK can manage customer projects on site or remotely
Comprehensive status reports customized for each customer and project
Standard contracts and work statements define project scope in common terms
Project plans reviewed by certified, experienced hardware/software engineers to insure completeness
Final review meeting at project closure insures all commitments have been met