MANAGED SERVICES

Overview

Through our Managed Services practice, PEAK provides a focused offering of managed services for organizations that demand a higher level of care 24x7x365.  Ultimately, we help you support, maintain and manage your critical infrastructure whether it is on-premises, in the cloud, or somewhere in between.  Known as PEAK Tech Patrol, our team of highly skilled support managers and engineers is unmatched in both customer service and customer communications.  Additionally, we have an established micro-ecosystem of fully engaged partners who provide best-in-class solutions and services.

PEAK Tech Patrol

Safeguarding Your Critical Infrastructure

Based in Denver, Colorado, PEAK Tech Patrol has a single mission: to protect and serve our clients throughout the technology lifecycle. The Patrol is comprised of experienced and business savvy technology consultants, project managers and engineers who exist to deliver excellence and to blow away your wildest expectations.

 
 

PEAK Solutions

PEAK Managed Point of Sale (POS)

 

The business of retail is undergoing a massive shift. An escalated focus on the customer journey is driving organizations to deliver improved customer experiences that provide heightened personalization, increased simplicity and pervasive security. For many retailers, next generation Point of Sale solutions have enabled transformative customer experiences. PEAK Managed POS is a modern point of sale solution for in-store merchandisers and mobile installers built for remote and mobile users. PEAK Managed POS delivers a robust KIOSK solution that includes dynamic file syncing capability for hourly updates to pricing, inventory and more. Powered by IBM® MaaS360®, PEAK Managed POS is an amazingly intuitive solution that leverages the might of artificial intelligence (AI). PEAK provides a complete Managed POS offering including: solution design and deployment, 24 x 7 x 365 device monitoring, level 1-3 support, and an end-point depot for repair and remote deployment.

PEAK Managed IBM Power

 

IBM Power Systems are delivering enterprise solutions around the world. Since 1991, PEAK has designed, implemented and supported IBM technologies and solutions. Through PEAK Managed IBM Power, we have harnessed our immense expertise, experience and battle scars to provide a comprehensive, 24 x 7 x 365 managed services offering for IBM AIX and IBM i. In addition to our PEAK Power Cloud (PCC), where we manage and provide infrastructure for numerous LPARS, with PEAK Managed IBM Power, we enable customers to offload operations, monitoring and administration for on-premises and off-premises IBM Power environments. Additionally, we offer a broad set of Backup and High Availability services for cloud and on-premises architectures.

PEAK Managed Cloud

 

The Cloud has enabled many organizations to transform how they do business. However, how to support and maintain cloud infrastructure to ensure continued performance optimization, business scalability and pervasive security has become a challenge. Put simply, the Cloud presents a unique set of challenges, which are very different from traditional on-premises architectures. PEAK is here to help. Through PEAK Managed Cloud, our experienced, AWS certified team of experts provides a comprehensive managed service offering that includes: 24x7x365 monitoring, maintenance, incident management, security and compliance. Our team of Tier 1,2 & 3 support engineers are based in our Denver, Colorado HQ and have earned a reputation for excellence and empathy.

PEAK Remote Monitoring & Management (RMM)

 

PEAK Remote Monitoring is a broad managed service offering that provides real-time 24x7x365 Remote Monitoring and Management (RMM) for network and compute devices. Clients enjoy great peace of mind as our team of support engineers provide responsive technology support and our state-of-the-art platform enables automated configuration management, policy control and real-time reporting.

PEAK Project Management as a Service (PMaaS)

 

PEAK Project Managers provide full cycle project planning, implementation, and reporting capabilities that can help deliver results for your technology business needs. This service can be paired with PEAK Professional Services, hardware sales, or as a stand-alone offering that generates value on complex technology projects. Whether you are installing a hardware solution, migrating to the cloud, or implementing a new application, our PMs have the skillset and experience to help you deliver your projects to the business on-time and on-budget.

PEAK Engineering as a Service (EaaS)

 

PEAK maintains a staff of professional data center engineers available for short or long-term staff augmentation services. We have operational expertise across numerous disciplines focused on specific server operating systems and storage/data management platforms. We are highly skilled at managing and working in environments with VMware, Red Hat Linux, IBM AIX, IBM iOS as well as Pure Storage, NetApp, and IBM Storage.

Begin the journey, today!

2750 West 5th Avenue
Denver, CO 80204

1-800-925-PEAK

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